Accessories & parts
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Warranty & repairs
My article is broken, what now?
How to pack your order
How to order accessories and parts
Shipping & delivery
Track & trace
Delivery costs and time
How to make a solution
Return of accessories and parts
How long is the warranty for my product?
Do I have to pay for the repair of my product?
How do I have to return my product?
How long does it take until I receive my repaired product?
Do my glass jug, batteries or light bulbs also come with a warranty?
See all 23 articles
How to submit a RMA request (Tristar)
Manuals & downloads
Accessories & spare parts
Climate control Tristar
How can I remove the watertank of my Tristar AT-5446 aircooler?
How do I clean the filter of my Tristar AT-5464 aircooler?
Can I remove the watertank of my Tristar AT-5450?
How do I remove the watertank of my Tristar AT-5464 aircooler?
Add essential oil to water reservoir
How can I assemble or disassemble my Tristar fan
Why does my heater automatically switch off after about 15 minutes
Time setting KA-5070
What does the Key symbol on the display means ?
Electric underblanket temperature set-up and cleaning with model number BW-4751, BW-4752 & BW-4753
Filling of the water reservoir
What does the Error Code E1 means for my product AC-5420?
Can I add essential oils to my LF-4705JU humidifier?
My mobile airconditioner is leaking
Why is my airconditioner not cooling enough
Can I extend the warm air outlet hose of my airconditioner
What are the dimensions of the window kit?
How to install the universal window kit AC-5555, XX-555500
What does the code 'DF' in the display of my airconditioner means
Where can I buy a new filter for my Air Purifier AP-4787?